Update the Automation rule imbot.v2.Bot.update

If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.

Scope: imbot

Who can execute the method: owner of the registered Automation rule

The method imbot.v2.Bot.update updates the properties of the Automation rule.

Method Parameters

Required parameters are marked with *

Name
Type

Description

botId*
integer

ID of the Automation rule

botToken
string

Unique authorization token for the Automation rule. Required for webhook authorization, not needed for OAuth.

Pass the same botToken that was specified during the registration of the chatbot

fields*
object

Fields to be updated. The structure of the object is described below

Parameter fields

Name
Type

Description

properties
object

Properties of the Automation rule profile. Description of parameters — below

isHidden
boolean

Hidden Automation rule. Acceptable values: true, false

isReactionsEnabled
boolean

Support for reactions. Acceptable values: true, false

isSupportOpenline
boolean

Support for Open Channels. Acceptable values: true, false

backgroundId
string

Background of the Automation rule chat. Pass null to reset to the user's background. Available values are in the backgrounds table. Invalid values are normalized to null

eventMode
string

Event delivery mode: fetch or webhook

webhookUrl
string

URL of the event handler (applies when eventMode = webhook)

Parameter properties

Name
Type

Description

name
string

Name of the Automation rule

lastName
string

Last name of the Automation rule

workPosition
string

Position of the Automation rule (displayed in the profile)

color
string

Avatar color, available colors.
If specified incorrectly — ignored

gender
string

Gender. Acceptable values: M, F

avatar
file

Avatar. Pass a Base64 string without the prefix data:*/*;base64,.

How to prepare data: How to upload files

Code Examples

How to Use Examples in Documentation

curl -X POST \
          -H "Content-Type: application/json" \
          -H "Accept: application/json" \
          -d '{"botId":456,"botToken":"my_bot_token","fields":{"properties":{"name":"Updated Bot"},"isHidden":true}}' \
          https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/imbot.v2.Bot.update
        
curl -X POST \
          -H "Content-Type: application/json" \
          -H "Accept: application/json" \
          -d '{"botId":456,"fields":{"properties":{"name":"Updated Bot"},"isHidden":true},"auth":"**put_access_token_here**"}' \
          https://**put_your_bitrix24_address**/rest/imbot.v2.Bot.update
        
try {
          const response = await $b24.callMethod('imbot.v2.Bot.update', {
            botId: 456,
            fields: {
              properties: { name: 'Updated Bot' },
              isHidden: true,
            },
          });
        
          const { result } = response.getData();
          console.log('result:', result);
        } catch (error) {
          console.error('Error:', error);
        }
        
try {
            $response = $b24Service
                ->core
                ->call(
                    'imbot.v2.Bot.update',
                    [
                        'botId' => 456,
                        'fields' => [
                            'properties' => ['name' => 'Updated Bot'],
                            'isHidden' => true,
                        ],
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            echo 'result: '. print_r($result, true);
        } catch (Throwable $exception) {
            error_log($exception->getMessage());
            echo 'Error: '. $exception->getMessage();
        }
        
BX24.callMethod(
            'imbot.v2.Bot.update',
            {
                botId: 456,
                fields: {
                    properties: { name: 'Updated Bot' },
                    isHidden: true,
                },
            },
            function(result) {
                if (result.error()) {
                    console.error(result.error().ex);
                } else {
                    console.log(result.data());
                }
            }
        );
        
require_once('crest.php');
        
        $result = CRest::call(
            'imbot.v2.Bot.update',
            [
                'botId' => 456,
                'fields' => [
                    'properties' => ['name' => 'Updated Bot'],
                    'isHidden' => true,
                ],
            ]
        );
        
        if (!empty($result['error'])) {
            echo 'Error: '. $result['error_description'];
        } else {
            echo 'Success';
        }
        

Response Handling

HTTP Code: 200

{
            "result": {
                "bot": {
                    "id": 456,
                    "code": "support_bot",
                    "type": "bot",
                    "isHidden": true,
                    "isSupportOpenline": false,
                    "isReactionsEnabled": true,
                    "backgroundId": null,
                    "language": "de",
                    "moduleId": "rest",
                    "appId": "local.67890abcdef12.34567890",
                    "eventMode": "fetch",
                    "countMessage": 150,
                    "countCommand": 3,
                    "countChat": 12,
                    "countUser": 45
                },
                "users": [
                    {
                        "id": 456,
                        "active": true,
                        "name": "Updated Bot",
                        "bot": true,
                        "type": "bot"
                    }
                ]
            },
            "time": {
                "start": 1728626400.123,
                "finish": 1728626400.234,
                "duration": 0.111,
                "processing": 0.045,
                "date_start": "2024-10-11T10:00:00+02:00",
                "date_finish": "2024-10-11T10:00:00+02:00"
            }
        }
        

Returned Data

Name
Type

Description

result
object

Result of the update

result.bot
Bot

Updated Automation rule object in extended format (detailed description)

result.users
User[]

Array of related users (detailed description)

time
time

Information about the request execution time

Fields of the Bot Object

Field
Type

Description

id
integer

Identifier of the Automation rule

code
string

Symbolic code of the Automation rule

type
string

Type of the Automation rule

isHidden
boolean

Automation rule is hidden from the contact list

isSupportOpenline
boolean

Automation rule supports Open Channels

isReactionsEnabled
boolean

Reactions are enabled for messages from the Automation rule

backgroundId
[`string

null`](../../../../data-types.md)

ID of the chat background or null

language
string

Language of the Automation rule

moduleId
string

Module identifier

appId
string

ID of the application that registered the Automation rule

eventMode
string

Event delivery mode: webhook or fetch

countMessage
integer

Number of messages sent by the Automation rule

countCommand
integer

Number of registered commands

countChat
integer

Number of chats of the Automation rule

countUser
integer

Number of users who interacted with the Automation rule

Fields of the User Object

Field
Type

Description

id
integer

Identifier of the user

active
boolean

User is active

name
string

Name and surname of the user

bot
boolean

Indicates if the user is a bot

type
string

Type of the user

Complete description of all object fields is available on the Objects and Fields page.

Error Handling

HTTP Status: 400, 403

{
            "error": "BOT_NOT_FOUND",
            "error_description": "Bot not found"
        }
        

Name
type

Description

error
string

String error code. It may consist of digits, Latin letters, and underscores

error_description
error_description

Textual description of the error. The description is not intended to be shown to the end user in its raw form

Possible Error Codes

Code

Description

Value

BOT_TOKEN_NOT_SPECIFIED

Bot token is not specified

botToken is not specified. Required for webhook authorization

BOT_ID_REQUIRED

Bot ID is required

botId is not specified

BOT_NOT_FOUND

Bot not found

Automation rule not found

BOT_OWNERSHIP_ERROR

Bot is registered by another application

Automation rule is registered by another application

BOT_INVALID_EVENT_MODE

Invalid event mode

Invalid event delivery mode

BOT_INVALID_CALLBACK

Invalid callback URL

Invalid event handler URL

BOT_AVATAR_INCORRECT_TYPE

Avatar must be an image

Avatar must be an image (image/*)

BOT_AVATAR_INCORRECT_SIZE

Avatar exceeds maximum size

Avatar size exceeds the maximum (5000×5000 px)

Statuses and System Error Codes

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status

Code
Error Message

Description

500

INTERNAL_SERVER_ERROR
Internal server error

An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support

500

ERROR_UNEXPECTED_ANSWER
Server returned an unexpected response

An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support

503

QUERY_LIMIT_EXCEEDED
Too many requests

The request intensity limit has been exceeded

405

ERROR_BATCH_METHOD_NOT_ALLOWED
Method is not allowed for batch usage

The current method is not permitted for calls using batch

400

ERROR_BATCH_LENGTH_EXCEEDED
Max batch length exceeded

The maximum length of parameters passed to the batch method has been exceeded

401

NO_AUTH_FOUND
Wrong authorization data

Invalid access token or webhook code

400

INVALID_REQUEST
Https required

The HTTPS protocol is required for method calls

503

OVERLOAD_LIMIT
REST API is blocked due to overload

The REST API is blocked due to overload. This is a manual individual block; please contact Bitrix24 technical support to lift it

403

ACCESS_DENIED
REST API is available only on commercial plans

The REST API is only available on commercial plans

403

INVALID_CREDENTIALS
Invalid request credentials

The user associated with the access token or webhook used to call the method lacks the necessary permissions

404

ERROR_MANIFEST_IS_NOT_AVAILABLE
Manifest is not available

The manifest is not available

403

insufficient_scope
The request requires higher privileges than provided by the webhook token

The request requires higher privileges than those provided by the webhook token

401

expired_token
The access token provided has expired

The provided access token has expired

403

user_access_error
The user does not have access to the application

The user does not have access to the application. This means that the application is installed, but the portal administrator has restricted access to this application to specific users only

500

PORTAL_DELETED
Portal was deleted

The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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