Download Product Files catalog.product.download

If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.

Scope: catalog

Who can execute the method: administrator

This method downloads product files from the trade catalog based on the provided parameters.

Method Parameters

Required parameters are marked with *

Name
type

Description

fields*
object

Field values for downloading product files

Parameter fields

Required parameters are marked with *

Name
type

Description

fileId*
integer

Identifier of the registered file.

To obtain file identifiers for products, use catalog.product.get or catalog.product.list

productId*
catalog_product.id

Identifier of the product.

To obtain product identifiers, use catalog.product.list

fieldName*
string

Name of the field (property or field of the information block element) where the file is stored.

  • DETAIL_PICTURE — detailed image, field available in the old product card
  • PREVIEW_PICTURE — preview image, field available in the old product card
  • PROPERTY_N — property, where N is the property identifier or property code

To obtain existing identifiers or property codes for products, use catalog.productProperty.list

Required parameters are marked with *

Code Examples

How to Use Examples in Documentation

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"fields":{"fileId":6439,"productId":1243,"fieldName":"detailPicture"}}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/catalog.product.download
        
curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"fields":{"fileId":6439,"productId":1243,"fieldName":"detailPicture"},"auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/catalog.product.download
        
try
        {
        	const response = await $b24.callMethod(
        		'catalog.product.download',
        		{
        			fields: {
        				fileId: 6439,
        				productId: 1243,
        				fieldName: 'detailPicture',
        			}
        		}
        	);
        	
        	const result = response.getData().result;
        	console.info(result);
        }
        catch( error )
        {
        	console.error(error);
        }
        
try {
            $response = $b24Service
                ->core
                ->call(
                    'catalog.product.download',
                    [
                        'fields' => [
                            'fileId'    => 6439,
                            'productId' => 1243,
                            'fieldName' => 'detailPicture',
                        ],
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            echo 'Success: ' . print_r($result, true);
            // Your logic for processing data
            processData($result);
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error downloading product file: ' . $e->getMessage();
        }
        
BX24.callMethod(
            'catalog.product.download',
            {
                fields: {
                    fileId: 6439,
                    productId: 1243,
                    fieldName: 'detailPicture',
                }
            },
            function(result) {
                if (result.error()) {
                    console.error(result.error());
                } else {
                    console.info(result.data());
                }
            }
        );
        
require_once('crest.php');
        
        $result = CRest::call(
            'catalog.product.download',
            [
                'fields' => [
                    'fileId' => 6439,
                    'productId' => 1243,
                    'fieldName' => 'detailPicture',
                ]
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';

Response Handling

HTTP status: 200

A file is returned based on the provided parameters.

Returned Data

A file is returned based on the provided parameters.

Error Handling

HTTP status: 400

{	
           "error":0,
           "error_description":"Required fields: fileId"
        }

Name
type

Description

error
string

String error code. It may consist of digits, Latin letters, and underscores

error_description
error_description

Textual description of the error. The description is not intended to be shown to the end user in its raw form

Possible Error Codes

Code

Description

200040300010

Insufficient rights to read the trade catalog

0

The product with the specified identifier does not exist

0

The specified property does not exist or is not a file

0

The file with the specified identifier does not exist

0

Required fields were not provided

0

Other errors (e.g., fatal errors)

Statuses and System Error Codes

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status

Code
Error Message

Description

500

INTERNAL_SERVER_ERROR
Internal server error

An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support

500

ERROR_UNEXPECTED_ANSWER
Server returned an unexpected response

An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support

503

QUERY_LIMIT_EXCEEDED
Too many requests

The request intensity limit has been exceeded

405

ERROR_BATCH_METHOD_NOT_ALLOWED
Method is not allowed for batch usage

The current method is not permitted for calls using batch

400

ERROR_BATCH_LENGTH_EXCEEDED
Max batch length exceeded

The maximum length of parameters passed to the batch method has been exceeded

401

NO_AUTH_FOUND
Wrong authorization data

Invalid access token or webhook code

400

INVALID_REQUEST
Https required

The HTTPS protocol is required for method calls

503

OVERLOAD_LIMIT
REST API is blocked due to overload

The REST API is blocked due to overload. This is a manual individual block; please contact Bitrix24 technical support to lift it

403

ACCESS_DENIED
REST API is available only on commercial plans

The REST API is only available on commercial plans

403

INVALID_CREDENTIALS
Invalid request credentials

The user associated with the access token or webhook used to call the method lacks the necessary permissions

404

ERROR_MANIFEST_IS_NOT_AVAILABLE
Manifest is not available

The manifest is not available

403

insufficient_scope
The request requires higher privileges than provided by the webhook token

The request requires higher privileges than those provided by the webhook token

401

expired_token
The access token provided has expired

The provided access token has expired

403

user_access_error
The user does not have access to the application

The user does not have access to the application. This means that the application is installed, but the portal administrator has restricted access to this application to specific users only

500

PORTAL_DELETED
Portal was deleted

The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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