Tools for Local Integrations

Local integrations are software solutions that are created and configured for a specific Bitrix24. Unlike cloud applications from the Marketplace, local tools are designed for internal company tasks and can be tailored to specific business processes.

If you are developing integrations for Bitrix24 using AI tools (ChatGPT, Claude, Copilot), connect to the MCP server so that the assistant can utilize the official REST documentation.

Typical use-cases and scenarios

Use local tools to address the following tasks:

  • importing data into CRM or other Bitrix24 tools
  • integration with internal systems
  • simple automation related to bulk processing of customer data
  • embedding custom elements into the Bitrix24 interface

Incoming and Outgoing Webhooks

Incoming and outgoing webhooks are suitable for quick integrations and simple scenarios where complex authorization logic is not required. Incoming webhooks provide a permanent key for calling REST API methods, while outgoing webhooks send data to external systems when events occur in Bitrix24.

To use outgoing webhooks in the on-premise version of Bitrix24, an active license is required; outgoing webhooks are not available in demo modes.

Local Applications

Local applications allow you to:

  • create a custom interface
  • perform server-side processing
  • subscribe to events
  • configure access permissions

There are three types of local applications:

Developer's area

The Developer's area contains tools to simplify working with local integrations. You can access this section through the left menu of Bitrix24 by navigating to Applications > Developer's area.

Ready-made scenarios

Templates for typical tasks with code examples and pre-set parameters based on webhooks and local applications.

Integrations

A list of all created webhooks and applications with information about access permissions, events, and widgets.

Statistics

A graph of the total number of requests and details for each integration. Helps monitor load and debug operations.