When Clicking the "Notify Administrator" Button BackgroundCallCard::notifyAdminButtonClick

Scope: placement — registration of the placement, telephony — registration of the call that raises the card

Who can subscribe: any user

The BackgroundCallCard::notifyAdminButtonClick event occurs when a notification of the administrator is requested from the call card.

What the Handler ReceivesWhat the Handler Receives

No data is passed to the event handler.

Event Subscription ParametersEvent Subscription Parameters

The handler is registered from the widget with the BX24.placement.bindEvent method.

Required parameters are marked with *

Code ExamplesCode Examples

How to Use Examples in Documentation

BX24.ready(function () {
            BX24.init(function () {
                BX24.placement.bindEvent('BackgroundCallCard::notifyAdminButtonClick', function () {
                    // handler code
                });
            });
        });
        

// $b24 is an already-initialized SDK instance (see the SDK "Get started" guide)
        import type { B24Frame } from '@bitrix24/b24jssdk'
        
        declare const $b24: B24Frame
        
        await $b24.placement.bindEvent('BackgroundCallCard::notifyAdminButtonClick', () => {
          // handler code
        })
        

<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
        <script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
        <script>
          document.addEventListener('DOMContentLoaded', async () => {
            const $b24 = await B24Js.initializeB24Frame()
        
            await $b24.placement.bindEvent('BackgroundCallCard::notifyAdminButtonClick', () => {
              // handler code
            })
          })
        </script>
        

ErrorsErrors

Check the following conditions.

• The widget is open in the PAGE_BACKGROUND_WORKER placement. In other placements, the BackgroundCallCard::* events are not registered, and the subscription silently fails
• The event name is passed without typos and with the correct capitalization. The list of events available in the current placement is returned by BX24.placement.getInterface
• The call was raised by the application with the telephony.externalCall.register method. For calls made by Bitrix24 itself, the BackgroundCallCard::* events are not emitted at all

Continue LearningContinue Learning

• Overview of Events for Working with the Call Card of a WebRTC Client
• Call Card
• Manage the Call Card of a WebRTC Client: Overview of Commands and Events