Event Overview
|
When saving a comment in the call card |
|
|
When clicking the "answer" button |
|
|
When clicking the "return to call" button |
|
|
When clicking the call end button |
|
|
When clicking the "redirect" button |
|
|
When pressing one of the numeric buttons on the phone |
|
|
In the call card when changing the current caller |
|
|
When clicking the "hang up" button |
|
|
When clicking the hold call button |
|
|
After creating the call card |
|
|
When clicking the "call back" button |
|
|
When clicking the microphone mute button |
|
|
When clicking the "next" button |
|
|
When clicking the "notify administrator" button |
|
|
When rating the call quality |
|
|
When clicking the "skip" button |
|
|
When selecting the operator to whom the current operator wants to transfer the call |