On Clicking the Hold Button BackgroundCallCard::holdButtonClick
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Scope:
telephonyWho can subscribe: any user
The event BackgroundCallCard::holdButtonClick is triggered when the operator clicks the hold button.
The event operates within the application in the placement PAGE_BACKGROUND_WORKER.
What the Handler Receives
Data is passed to the callback BX24.placement.bindEvent
callback(true);
Event Handler Parameters
Required parameters are marked with *
|
Parameter |
Description |
|
eventData* |
The current hold status after the button is clicked. Possible values:
|
Event Subscription Parameters
Required parameters are marked with *
|
Name |
Description |
|
PLACEMENT* |
The name of the interface event. For this event — |
|
HANDLER* |
The URL of the event handler for calling |
Code Examples
How to Use Examples in Documentation
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"PLACEMENT":"BackgroundCallCard::holdButtonClick","HANDLER":"**your_handler_url_here**"}' \
"https://**put_your_bitrix24_address.com**/rest/placement.bindEvent?auth=**put_access_token_here**"
BX24.placement.bindEvent('BackgroundCallCard::holdButtonClick', function (eventData) {
console.log(eventData);
});
try {
$response = $b24Service
->core
->call(
'placement.bindEvent',
[
'PLACEMENT' => 'BackgroundCallCard::holdButtonClick',
'HANDLER' => '**your_handler_url_here**'
]
);
$result = $response
->getResponseData()
->getResult();
echo 'Success: ' . print_r($result, true);
processData($result);
} catch (Throwable $e) {
error_log($e->getMessage());
echo 'Error: ' . $e->getMessage();
}
BX24.callMethod(
'placement.bindEvent',
{
PLACEMENT: 'BackgroundCallCard::holdButtonClick',
HANDLER: '**your_handler_url_here**'
},
function(result)
{
if (result.error())
{
console.error(result.error(), result.error_description());
}
else
{
console.log(result.data());
}
}
);
require_once('crest.php');
$result = CRest::call(
'placement.bindEvent',
[
'PLACEMENT' => 'BackgroundCallCard::holdButtonClick',
'HANDLER' => '**your_handler_url_here**'
]
);
echo '<PRE>';
print_r($result);
echo '</PRE>';