Interaction with the CALL_CARD

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Scope: telephony

Who can execute methods and subscribe to events: any user

The placement CALL_CARD is designed for working with the call card in the CRM:

The interface is returned by calling BX24.placement.getInterface.

Overview of Methods

Method

Description

getStatus

Returns information about the current call

disableAutoClose

Disables automatic closing of the card for 60 seconds after the call ends

enableAutoClose

Enables automatic closing of the card after the call ends

Overview of Events

Event

Triggered

CallCard::EntityChanged

When the current client changes in dial mode

CallCard::BeforeClose

Before closing the call card

CallCard::CallStateChanged

When the state of the current call changes