Call Status Change Event CallCard::CallStateChanged
If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.
Scope:
telephonyWho can subscribe: any user
The event CallCard::CallStateChanged is triggered when the status of the current call changes.
The event operates within the context of the application in the CALL_CARD placement.
What the handler receives
Data is passed to the callback BX24.placement.bindEvent
callback(
"idle",
{
"failedCode": "486"
}
);
Event handler parameters
Required parameters are marked with *
|
Parameter |
Description |
|
callState* |
The current state of the call. Possible values:
|
|
additionalParams |
Additional data (detailed description) |
Parameter additionalParams
|
Parameter |
Description |
|
failedCode |
Call termination code. Passed only on unsuccessful termination when |
Subscription parameters for the event
Required parameters are marked with *
|
Name |
Description |
|
PLACEMENT* |
The name of the interface event. For this event — |
|
HANDLER* |
URL of the event handler for calling |
Code examples
How to Use Examples in Documentation
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"PLACEMENT":"CallCard::CallStateChanged","HANDLER":"**your_handler_url_here**"}' \
"https://**put_your_bitrix24_address**/rest/placement.bindEvent?auth=**put_access_token_here**"
BX24.placement.bindEvent('CallCard::CallStateChanged', function (callState, additionalParams) {
console.log(callState, additionalParams);
});
try {
$response = $b24Service
->core
->call(
'placement.bindEvent',
[
'PLACEMENT' => 'CallCard::CallStateChanged',
'HANDLER' => '**your_handler_url_here**'
]
);
$result = $response
->getResponseData()
->getResult();
echo 'Success: ' . print_r($result, true);
processData($result);
} catch (Throwable $e) {
error_log($e->getMessage());
echo 'Error: ' . $e->getMessage();
}
BX24.callMethod(
'placement.bindEvent',
{
PLACEMENT: 'CallCard::CallStateChanged',
HANDLER: '**your_handler_url_here**'
},
function(result)
{
if (result.error())
{
console.error(result.error(), result.error_description());
}
else
{
console.log(result.data());
}
}
);
require_once('crest.php');
$result = CRest::call(
'placement.bindEvent',
[
'PLACEMENT' => 'CallCard::CallStateChanged',
'HANDLER' => '**your_handler_url_here**'
]
);
echo '<PRE>';
print_r($result);
echo '</PRE>';
Continue your exploration
- Get Call Status getStatus
- Disable Auto-Close Method `disableAutoClose`
- Disable Auto-Close with enableAutoClose
- Client Change Event CallCard::EntityChanged
- Event Before Closing the CallCard::BeforeClose