User Management: Overview of Methods

If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.

This section describes working with users' SIP settings:

  • how to view the current configuration of an employee
  • how to enable the SIP device indicator

The response includes the main parameters for connections and calls, including the default line, device status, server, credentials, and internal number.

Calling the methods depends on the User Settings — Modify access permission. If the permissions are insufficient, modifying the user's SIP settings will not be available.

Quick navigation: all methods

User documentation: Telephony Users: Basic Settings for Employees

Interaction with Other Objects

User. The methods in this section operate with users by USER_ID. The user identifier can be obtained using the user.get method.

User Documentation

Getting Started

  1. Obtain the USER_ID of the employee via user.get
  2. Check the current SIP settings using the voximplant.user.get method
  3. Enable the SIP device using the voximplant.user.activatePhone method

Overview of Methods

Scope: telephony

Who can execute the method: user with the User Settings — Modify permission

Method

Description

voximplant.user.get

Returns user settings

voximplant.user.activatePhone

Sets the SIP device indicator for the employee
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Set SIP Line for Outgoing Calls
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Get User Settings