Using SIP and Built-in Telephony
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When creating applications, keep in mind that methods are available to users according to the specified access permissions. The required permission level is indicated in the method description.
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Initiates a callback |
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Makes a call to the specified number while playing an mp3 file from a URL |
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Makes a call to the specified number with automatic reading of the given text |
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Retrieves an array of available voices for speech synthesis |
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Retrieves a set of links for navigation through telephony pages |
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Event |
Triggered |
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When a call is initialized (incoming or outgoing call begins). |
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When the conversation starts (operator answers an incoming call or subscriber answers an outgoing call). |
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When the conversation ends (recorded in history). |
User Management
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Sets the presence of a SIP device for an employee |
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Retrieves user settings |
Managing SIP Connections
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Creates a new SIP line linked to the application |
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Retrieves the current status of the SIP Connector |
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Deletes an existing SIP line |
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Retrieves a list of all SIP lines created by the application |
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Retrieves the current status of SIP registration (for cloud PBXs only) |
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Modifies an existing SIP line |
Managing Lines
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Retrieves a list of all available outgoing lines |
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Retrieves the currently selected line as the default outgoing line |
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Sets the selected line as the default outgoing line |
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Sets the selected SIP line as the default outgoing line |