Telephony

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Methods

Events

Method	Description
telephony.externalLine.add	Registers an external line
telephony.externalLine.update	Modifies an external line
telephony.externalLine.get	Returns a list of external lines
telephony.externalLine.delete	Deletes an external line
telephony.externalCall.searchCrmEntities	Searches for a client in CRM by phone number
telephony.externalCall.register	Registers the start of a call
telephony.externalCall.show	Opens the call detail form for the user
telephony.externalCall.hide	Hides the call detail form for the user
telephony.externalCall.finish	Ends the call
telephony.externalCall.attachRecord	Attaches a call recording
telephony.call.attachTranscription	Adds a transcription of the recording to the call
voximplant.statistic.get	Returns a list of calls

Event	Triggered by
OnExternalCallStart	When clicking on a phone number in CRM entities to make an outgoing call
OnExternalCallBackStart	When filling out the CRM form for a callback

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Register an External Line