Online Store: Overview of Sections

The online store in Bitrix24 is a ready-made solution for online sales. It is designed to quickly launch order acceptance, manage the catalog, payment, and delivery within a single system.

The sections of the online store cover the main scenarios:

• creating and modifying orders
• managing the cart and shipment composition
• configuring order properties and their display conditions
• tracking payments, statuses, and cash operations
• integrating with delivery services and handling events

Quick navigation: all sections of the online store

User documentation:

• Online Store in Bitrix24: Getting Started
• How to Create and Configure an Online Store in Bitrix24
• Frequently Asked Questions about the Online Store

How to Choose a SectionHow to Choose a Section

If you need	Open the section
To work with orders and the cart	Order, Cart, Cart Properties
To configure properties and field values of orders	Order Properties, Property Groups, Order Property Variants of type ENUM, Property Binding, Property Values
To work with payments and their relationships	Payments, Binding Cart Items to Payments, Binding Payments to Shipments, Cash Registers
To work with shipments and delivery	Shipments, Shipment Item Table, Shipment Properties, Shipment Property Values, Delivery Services
To configure statuses and payer types	Statuses, Localization of Statuses, Payer Types, Statuses of Payer Types
To receive events and track changes	Events

How to Get StartedHow to Get Started

1. Check the structure of fields and types on the page Data Types and Object Structure in the Online Store REST API.
2. Verify access permissions and user roles before making changes.
3. Identify the main object of the scenario: order, cart, payment, shipment, or property.
4. Retrieve working identifiers through list or get in the relevant section.
5. Make changes to the object using the add, update, or delete methods.
6. If necessary, subscribe to Events to track changes in real-time.

Access PermissionsAccess Permissions

Access permission settings are not available on all plans. By default, only the Bitrix24 administrator can configure permissions, but they can grant these permissions to other employees.

Access permissions for the Sites and Stores sections are shared. If you change them in one section, the changes will apply to the other.

Connection with Other ObjectsConnection with Other Objects

CRM. Orders and payments from the online store are used in CRM scenarios where the composition of the order, cost, and statuses are important. To work with orders, use the Order section, for payments — Payments, and for tracking changes — Events.

Product Catalog. The online store utilizes product data from the catalog: products, prices, properties, and stock levels. For these scenarios, use the Product Catalog, Products, and Price sections.

Delivery Services. Delivery is related to shipments, shipment properties, and transport requests in the Delivery Services section.

Overview of Online Store SectionsOverview of Online Store Sections

Scope: sale

Who can perform the method: depending on the method

Order and CartOrder and Cart

Section	Description
Order	Methods for working with orders
Cart	Methods for working with cart items
Cart Properties	Methods for working with cart properties
Order Sources	Methods for working with order sources
Binding Order Sources to Orders	Methods for working with bindings of order sources

Order PropertiesOrder Properties

Section	Description
Order Properties	Methods for working with order properties
Property Groups	Methods for working with order property groups
Order Property Variants of type ENUM	Methods for working with ENUM property values of orders
Property Binding	Methods for working with property bindings of orders
Property Values	Methods for working with order property values

Payments and ShipmentsPayments and Shipments

Section	Description
Payments	Methods for working with payments
Shipments	Methods for working with shipments
Shipment Item Table	Methods for working with shipment items
Shipment Properties	Methods for working with shipment properties
Shipment Property Values	Methods for working with shipment property values
Binding Cart Items to Payments	Methods for working with binding cart items to payments
Binding Payments to Shipments	Methods for working with binding payments to shipments
Delivery Services	Methods and webhooks for working with delivery services
Cash Registers	Methods for working with cash registers and receipts

Statuses and EventsStatuses and Events

Section	Description
Payer Types	Methods for working with payer types
Statuses of Payer Types	Methods for configuring the correspondence of payer types to individuals or legal entities
Statuses	Methods for working with statuses
Localization of Statuses	Methods for working with the localization of statuses
Events	Events for handling changes in the online store