Message Providers: Methods Overview

If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.

Message providers are services for integration with Bitrix24. They allow you to send messages to customers. Communication channels can include SMS and other systems that identify the recipient by phone number.

Quick navigation: All Methods

Connection with Other Objects

CRM. A message can be sent from a CRM card.

Workflows. A message can be sent automatically from a workflow action or a CRM automation rule. The provider is specified in the workflow configurations only via the Bitrix24 interface.

Message Delivery Status

The message Unique ID message_id allows you to call the messageservice.message.status.update method. The method sets the delivery status for a message sent using a provider.

Overview of Methods

Scope: messageservice

Who can execute the method: administrator

Method

Description

messageservice.sender.add

Registers an SMS provider or message provider

messageservice.sender.delete

Deletes an SMS provider or message provider

messageservice.sender.list

Retrieves a list of SMS providers or message providers

messageservice.sender.update

Updates an SMS provider or message provider

messageservice.message.status.update

Updates the delivery status of a message

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