Event for updating a custom type CRM object onCrmDynamicItemUpdate

Scope: crm

Who can subscribe: any user

The event triggers when an element of any custom object type in CRM is modified.

Events will not be sent to the application until the installation is complete. Check the application installation

What the handler receives

Data is transmitted as a POST request

Event for changing an element with id = 24, belonging to a smart process with entityTypeId = 1220:

{
            "event": "ONCRMDYNAMICITEMUPDATE",
            "event_handler_id": "5",
            "data": {
                "FIELDS": {
                    "ID": "24",
                    "ENTITY_TYPE_ID": "1220"
                }
            },
            "ts": "1723538517",
            "auth": {
                "access_token": "s6p6eclrvim6da22ft9ch94ekreb52lv",
                "expires_in": "3600",
                "scope": "crm",
                "domain": "some-domain.bitrix24.com",
                "server_endpoint": "https://oauth.bitrix.info/rest/",
                "status": "F",
                "client_endpoint": "https://some-domain.bitrix24.com/rest/",
                "member_id": "a223c6b3710f85df22e9377d6c4f7553",
                "refresh_token": "4s386p3q0tr8dy89xvmt96234v3dljg8",
                "application_token": "51856fefc120afa4b628cc82d3935cce"
            }
        }

Parameter
type

Description

event
string

Symbolic event code.

In this case, ONCRMDYNAMICITEMUPDATE

event_handler_id
integer

Identifier of the event handler

data
object

Object containing information about the modified custom type CRM object.

Contains a single key FIELDS

data.FIELDS
object

Object containing information about the fields of the modified custom type CRM object.

The structure is described below

ts
timestamp

Date and time the event was sent from the event queue

auth
object

Object containing authorization parameters and information about the account where the event occurred.

The structure is described below

Parameter FIELDS

Parameter
type

Description

ID
integer

Identifier of the modified custom type CRM object

ENTITY_TYPE_ID
integer

Identifier of the custom CRM type

Parameter auth

Required parameters are marked with *

Name
type

Description

access_token
string

Authorization token OAuth 2.0

expires_in
integer

Time in seconds until the token expires

scope*
string

Scope under which the event occurred

domain*
string

Address of Bitrix24 where the event occurred

server_endpoint*
string

Address of the Bitrix24 authorization server needed to refresh OAuth 2.0 tokens

status*
string

Status of the application that subscribed to this event:

client_endpoint*
string

Common path for REST API method calls for Bitrix24 where the event occurred

member_id*
string

Identifier of Bitrix24 where the event occurred

refresh_token
string

Token for extending authorization OAuth 2.0

application_token*
string

Token for secure event handling

Authorization tokens are not always passed to the event handler. If the hit that initiated the event could not be linked to a specific Bitrix24 user, the tokens are not passed. Always check the contents of the auth key in the code.

It is recommended to store tokens obtained earlier during the application installation. Use them when working with the application interface in the form of embeds, widgets, and so on.

Events of system object types

Although universal CRM methods allow adding and modifying objects of standard types such as deals, leads, contacts, companies, and estimates, the event onCrmDynamicItemUpdate will not trigger when modifying the listed objects.

To track changes to deals, leads, etc., you can use specific events:

When new invoices are modified, the event onCrmDynamicItemUpdate will trigger.

Continue exploring

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