Log Record Icons: Overview of Methods

Log record icons help visually distinguish entries in the CRM timeline.

Using the methods in this section, you can add a custom icon, retrieve data by code, display a list of available icons, and delete an icon.

Quick navigation: all methods

User documentation: Timeline in CRM item form

Considerations Before Calling MethodsConsiderations Before Calling Methods

• The methods crm.timeline.icon.add and crm.timeline.icon.delete can only be managed by an administrator.
• The methods crm.timeline.icon.get and crm.timeline.icon.list are available to any user.
• To create an icon, pass fileContent in base64. Use a PNG file sized 24x24 pixels with a transparent background.
• In the responses of the methods crm.timeline.icon.get and crm.timeline.icon.list, the isSystem field indicates the type of icon: true for system icons and false for custom icons.

How to Work with IconsHow to Work with Icons

1. Retrieve the list of available codes using crm.timeline.icon.list.
2. Add a new icon using the method crm.timeline.icon.add.
3. Check the icon by code using the method crm.timeline.icon.get.
4. Delete the custom icon using the method crm.timeline.icon.delete if it is no longer in use.

Relation to Other ObjectsRelation to Other Objects

Log Record. The icon code is passed in the fields.iconCode field of the method crm.timeline.logmessage.add.

Overview of MethodsOverview of Methods

Scope: crm

Who can execute the method: depends on the method

Method	Description
crm.timeline.icon.add	Adds a new icon
crm.timeline.icon.get	Retrieves information about an icon
crm.timeline.icon.list	Retrieves a list of all available icons
crm.timeline.icon.delete	Deletes an icon