Automation and Triggers

If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.

Scope: crm

Who can execute the method: a user with access permission to modify the target object target

Triggers are a tool for CRM automation. Unlike Automation rules, triggers do not perform operations. Instead, they can monitor client actions and certain changes within the CRM. Triggers in CRM are available for leads, deals, estimates, invoices, and SPAs. For more details, refer to the article Triggers in CRM.

Methods for working with triggers:

Method

Description

crm.automation.trigger

Activates the Webhook trigger configured in CRM automation

crm.automation.trigger.*

Methods for working with application triggers