Automated Solutions: Methods Overview
If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.
Digital workspaces are a separate section for smart processes that are not tied to CRM. A workspace can consist of one or more processes. Each has its own cards, pipelines, Kanban stages, Automation rules, and other features.
In your account, you can find them in the section Automation > Digital Workspaces > List of Digital Workspaces.
Quick navigation: All Methods
User documentation: Digital Workspaces
Getting Started
- Create a workspace using the crm.automatedsolution.add method
- Change the name, sorting, or other parameters using the crm.automatedsolution.update method
- Retrieve a workspace by identifier using the crm.automatedsolution.get method
- Find workspaces by filter using the crm.automatedsolution.list method
- If a workspace is no longer needed, delete it using the crm.automatedsolution.delete method
- To check available fields, use the crm.automatedsolution.fields method
Connection with Other Objects
SPAs. A workspace combines one or more SPAs. First, create a workspace, then use its identifier when configuring the SPA type.
CRM. A workspace is located within CRM, but its SPAs do not have to be linked to leads, deals, contacts, or companies.
In the self-hosted version of Bitrix24, digital workspaces are available starting from CRM version 24.300.0.
Overview of Methods
Scope:
crmWho can execute the method: depends on the method
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Method |
Description |
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Creates a digital workspace |
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Updates the digital workspace |
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Returns a digital workspace by identifier |
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Returns a list of digital workspaces |
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Deletes a digital workspace |
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Returns the description of digital workspace fields |