Waitlist: Overview of Methods

Add clients to the waitlist when all booking slots are full. This helps:

  • retain client contact information and their preferences
  • promptly offer available times to clients when a booking is canceled

Quick navigation: all methods

User documentation: Bitrix24 Booking: put a client on the waiting list

Connection of the Waitlist to Other Objects

Booking. Pass the id of the booking to the bookingId parameter of the booking.v1.waitlist.createfrombooking method to move a client from a booking to the waitlist.

Client. You can attach a contact or company from CRM to a waitlist entry. Pass the id of the contact or company in the booking.v1.waitlist.client.* methods.

Deal. You can attach a CRM deal to a waitlist entry. Pass the id of the deal in the booking.v1.waitlist.externalData.* methods.

Overview of Methods

Scope: booking

Who can execute the method: any user

Method

Description

booking.v1.waitlist.add

Adds an entry to the waitlist

booking.v1.waitlist.createfrombooking

Creates a waitlist entry from a booking

booking.v1.waitlist.delete

Deletes an entry from the waitlist

booking.v1.waitlist.get

Retrieves an entry from the waitlist

booking.v1.waitlist.list

Retrieves a list of entries from the waitlist

booking.v1.waitlist.update

Updates an entry in the waitlist