Waitlist: Overview of Methods

If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.

Add clients to the waitlist when all booking slots are full. This helps:

  • retain client contact information and their preferences
  • promptly offer available times to clients when a booking is canceled

Quick navigation: all methods

User documentation: Bitrix24 Booking: put a client on the waiting list

Connection of the Waitlist to Other Objects

Booking. Pass the id of the booking to the bookingId parameter of the booking.v1.waitlist.createfrombooking method to move a client from a booking to the waitlist.

Client. You can attach a contact or company from CRM to a waitlist entry. Pass the id of the contact or company in the booking.v1.waitlist.client.* methods.

Deal. You can attach a CRM deal to a waitlist entry. Pass the id of the deal in the booking.v1.waitlist.externalData.* methods.

Overview of Methods

Scope: booking

Who can execute the method: any user

Method

Description

booking.v1.waitlist.add

Adds an entry to the waitlist

booking.v1.waitlist.createfrombooking

Creates a waitlist entry from a booking

booking.v1.waitlist.delete

Deletes an entry from the waitlist

booking.v1.waitlist.get

Retrieves an entry from the waitlist

booking.v1.waitlist.list

Retrieves a list of entries from the waitlist

booking.v1.waitlist.update

Updates an entry in the waitlist