Client on the Waitlist: Overview of Methods

If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.

You can add a client to the waitlist: either a contact or a company. The client will receive a notification when their entry is moved to a specific time.

Quick navigation: all methods

Relationships with Other Objects

Waitlist. To add or replace a client, use the ID of the waitlist entry in the waitListId parameter of the booking.v1.waitlist.client.* methods. You can obtain the ID of the entry using the creation or filtering methods.

Contact. To attach a contact to the waitlist entry, pass the ID of the contact in the booking.v1.waitlist.client.set method. You can obtain the ID of the contact using the crm.item.list method with the entityTypeId = 3 parameter.

Company. To attach a company to the waitlist entry, pass the ID of the company in the booking.v1.waitlist.client.set method. You can obtain the ID of the company using the crm.item.list method with the entityTypeId = 4 parameter.

If the client is new, first add them to the CRM using the crm.item.add method with the entityTypeId = 3 for a contact or entityTypeId = 4 for a company.

Overview of Methods

Scope: booking

Who can perform the method: any user

booking.v1.waitlist.client.list

Returns the contact and company linked to the waitlist entry

booking.v1.waitlist.client.set

Adds a contact or company to the waitlist entry

booking.v1.waitlist.client.unset

Removes a contact or company from the waitlist entry