Developer resources in Bitrix24

The Applications > Developer resources page contains tools for creating local integrations: webhooks, local applications, common use cases, and REST load monitoring.

For quick REST API calls in one Bitrix24 account, choose an inbound webhook. To send Bitrix24 events to an external handler, create an outbound webhook. If the integration needs its own interface or application event handling, create a local application.

Webhooks and applications can be created if Bitrix24 has access to the REST API. In Bitrix24 Cloud, ongoing access requires Vibe+; the 15-day trial provides access for testing. Existing paid subscriptions may retain REST API access during the transition period.

By default, only a Bitrix24 administrator can create applications for all users, while all users can create inbound webhooks and their own applications. An administrator can change these settings.

Common use casesCommon use cases

On the Common use cases tab, you can select an integration example or create a webhook or local application.

Import and export dataImport and export data

Import customer data, employees or tasks from an external source, or export data from your Bitrix24.

• Import counterparties
• Export counterparties
• Other—implement your own scenarios for adding widgets to Bitrix24

Third-party system integrationThird-party system integration

Collect leads from a website form, synchronize customer contact information with a warehousing or accounting software.

• Synchronize counterparties
• Add leads

Automate salesAutomate sales

Automate lead and deal progress along the sales funnel and validate CRM data.

• Move a lead through the pipeline
• Move a deal through the pipeline

Automate task managementAutomate task management

Auto create tasks and assign them to the employees; submit reports to the management; publish reports to the Activity Stream.

• Send a notification
• Publish a report in the feed

Add a widgetAdd a widget

Customize your Bitrix24 to show relevant information right in the client details form; add sales scripts to the phone call details form.

• Display your data in the CRM form
• Add your action to the CRM form
• Add a sales script to the call form
• Generate an invoice based on task labor costs

Add a chat botAdd a chat bot

Create chat bots to send notifications and reports directly to the employee messengers.

• Notify employees in chat
• Forward chat messages to the bot

OtherOther

Create inbound or outbound webhooks, or a local app.

• Local application
• Outbound webhook
• Inbound webhook

How to Configure a ScenarioHow to Configure a Scenario

Select a scenario and open its settings. The available fields depend on the integration type.

For inbound webhook scenarios, a REST request builder is available. Use it to select a method, add parameters, execute the request, and download a code example.

In the Assign permissions section, select the Bitrix24 tools the integration will work with. Permission codes and scope selection are described in Access Permissions for Methods and Scopes.

After saving, the integration appears on the Integrations tab.

IntegrationsIntegrations

All created integrations are displayed in one list: inbound and outbound webhooks, local applications, and their associated event handlers, widgets, and chatbots.

The Bitrix24 administrator sees all created webhooks and applications. Regular users see only the integrations they created.

The list displays the following integration information:

• ID
• User
• Name
• Permissions
• Events
• Widgets

You can customize the displayed fields by clicking the gear icon in the upper left corner of the list.

From this list, you can also edit the integration settings or delete it.

An integration can be deleted by the Bitrix24 administrator or the employee who created it. The associated webhook, event handlers, local application, widgets, and chatbot are deleted with it.

StatisticsStatistics

On the Statistics tab, the Bitrix24 administrator can view the number of REST requests for each webhook and application. Data can be filtered for a period of up to 14 days. For more information, see Developer resources: Check REST load in Bitrix24.

Continue ExploringContinue Exploring

• Inbound and Outbound Webhooks
• Local Applications
• Local Integrations: Use Case Scenarios
• Access Permissions for Methods and Scopes