Start a Call to the Phone Number Messenger.startPhoneCall
If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.
The method Messenger.startPhoneCall initiates a call to a phone number in Bitrix24. It is recommended to use this method instead of BX24.im.phoneTo.
Promise Messenger.startPhoneCall(String number[, Object params])
Parameters
Required parameters are marked with *
|
Name |
Description |
|
number* |
Phone number to call |
|
params |
Additional call parameters. The parameters object is passed further to the phone manager |
Code Example
How to Use Examples in Documentation
BX.Messenger.Public.startPhoneCall('88000000000');
Handling the Response
The method returns a Promise.
Returned Data
|
Name |
Description |
|
result |
Promise of the operation to initiate the call |
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