Start a Call to the Phone Number Messenger.startPhoneCall

If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.

The method Messenger.startPhoneCall initiates a call to a phone number in Bitrix24. It is recommended to use this method instead of BX24.im.phoneTo.

Promise Messenger.startPhoneCall(String number[, Object params])
        

Parameters

Required parameters are marked with *

Name
type

Description

number*
string

Phone number to call

params
object

Additional call parameters. The parameters object is passed further to the phone manager

Code Example

How to Use Examples in Documentation

BX.Messenger.Public.startPhoneCall('88000000000');
        

Handling the Response

The method returns a Promise.

Returned Data

Name
type

Description

result
Promise

Promise of the operation to initiate the call

Continue Your Learning