Mail recipients: method overview

If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.

Mail recipients in Bitrix24 are contacts and employees that can be selected when addressing an e-mail.

The methods in this section allow you to:

  • search for contacts from the address book using a search string
  • search for employees by name and e-mail
  • retrieve a list of recipient fields and the description of a specific field

Quick links: all methods

User documentation: Manage emails in Bitrix24

When to use each method

Use mail.recipient.listcontacts when you need to select external recipients from the address book for an e-mail.

Use mail.recipient.listemployees when you need to find a Bitrix24 employee by name or e-mail.

Use mail.recipient.field.list and mail.recipient.field.get when you need to:

  • find available recipient fields
  • retrieve the types and metadata of a specific field

Workflow for working with recipients

  1. Select the e-mail recipients: external recipients via mail.recipient.listcontacts, employees via mail.recipient.listemployees
  2. Verify the recipient data structure: the list of fields via mail.recipient.field.list and the field description via mail.recipient.field.get

Section limitations

  • Search results depend on the search string and data accessibility for the current user
  • The methods in this section select recipients and do not perform e-mail sending

Connection with Other Objects

E-mail. The methods in this section help select recipients for sending and replying to e-mails in the mail.message.* methods.

Overview of Methods

Scope: mail

Who can execute the methods: any user

Method

Description

mail.recipient.listcontacts

Searches for contacts from the address book

mail.recipient.listemployees

Searches for employees by name or e-mail

mail.recipient.field.list

Returns a list of recipient fields

mail.recipient.field.get

Returns the description of a recipient field

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