Mailboxes: methods overview
If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.
Mailboxes in Bitrix24 store the user's email connection parameters and a set of available sender addresses.
Using the methods in this section, you can:
- retrieve a list of connected mailboxes
- request mailbox data by its identifier
- find available sender addresses
- view a list of mailbox fields and the description of a specific field
Quick links: all methods
User documentation: Connect mailboxes to Bitrix24
When to use each method
Use mail.mailbox.list when you need to retrieve a list of available mailboxes and select a id for further requests.
Use mail.mailbox.get when you need to retrieve the parameters of a specific mailbox by its id.
Use mail.mailbox.senders when you need to retrieve a list of sender addresses available to the current user.
Use mail.mailbox.field.list and mail.mailbox.field.get when you need to:
- find available mailbox fields
- retrieve the types and metadata of a specific field
Workflow for working with mailboxes
- Retrieve a list of mailboxes via mail.mailbox.list
- Select the required
idand retrieve details via mail.mailbox.get - Retrieve sender addresses via mail.mailbox.senders before sending an email
- Clarify the field structure via
*.field.listand*.field.get
Section limitations
- The set of available mailboxes and senders depends on the current user's permissions
- The methods in this section do not send emails, but prepare data for working with emails
User documentation
Connection with Other Objects
Emails. The mailbox identifier is used in mail.message.* methods to search for and process emails in the required mailbox.
Overview of Methods
Scope:
Who can execute the methods: depends on the method
|
Method |
Description |
|
Returns a list of the current user's mailboxes |
|
|
Returns a mailbox by identifier |
|
|
Returns sender addresses available to the current user |
|
|
Returns a list of mailbox fields |
|
|
Returns a description of a mailbox field |
Continue Learning
- E-mails in mail: methods overview
- Mail recipients: method overview
- Webmail in REST 3.0: section overview